At PandaMatch ("PandaMatch", "we", or "us"), we are committed to safeguarding your privacy and ensuring that your data is protected with the highest standards. This Privacy Policy outlines how we collect, use, disclose, and protect information in connection with the services we provide to our clients ("Customers") through our data matching and enrichment platform, related services, and our website (collectively, the "Services").
This Privacy Policy applies to data collected through www.pandamatch.io (the "Website") and any information we gather through our Services. When we refer to "you," we mean individuals including Customers, visitors to our Website, and any person who interacts with our Services.
1. Information We Collect
We collect information about you in several ways, as outlined below, when you engage with our Services.
Information Collected from Customers: When Customers use our Services, we may collect data including, but not limited to, your name, job title, company name, business email address, phone number, and other professional contact details (such as your LinkedIn profile). This information is collected to deliver our Services and may be used for purposes such as lead generation, market research, or business development.
Information Collected from Third Parties: We may also obtain information from third-party sources. This can include publicly available data from websites, government records, or social media platforms. Additionally, we may receive information from third-party data providers or partners who are authorized to share such information with us.
Website Visitor Information: When you visit our Website, we may collect certain types of data, including:
Device Information: Technical details about your device and browser, such as your browser type, operating system, IP address, and unique device identifiers.
Usage Information: Information about how you interact with our Website, including pages visited, features used, time spent on the site, and referring URLs.
Information You Provide: Any information you voluntarily provide to us via the Website, for example through contact forms, sign-up forms, or inquiries about our Services.
2. How We Use Your Information
We use the information we collect for purposes including:
To Provide Our Services: We use your information to deliver and personalize our data matching and enrichment services, helping our Customers improve their business processes (such as lead generation, sales and marketing efforts, or recruitment initiatives).
To Operate and Improve Our Services: We analyze usage data to understand how our Services are used, which helps us improve functionality, enhance user experience, and ensure the security and integrity of our platform. This also includes using information to detect, prevent, or address fraud and technical issues.
For Legal Compliance: We may process and disclose your information as necessary to comply with applicable laws, regulations, and legal processes, or to respond to lawful requests from authorities. We may also use your information to enforce our agreements or to protect our rights and the rights of others.
Other Purposes with Your Consent: If we need to use your information for a purpose not covered by the above, we will do so only with your consent.
3. How We Share Your Information
We may share or disclose your information in the following circumstances:
With Our Customers: As part of our Services, we may share enriched data or insights with the Customers who use PandaMatch. For example, if we enhance or verify business contact information, that enhanced information may be provided to the Customer who requested the service. Our Customers may include businesses such as CRM platforms, sales and marketing organizations, or recruiting firms that utilize our Services for their business needs.
With Service Providers: We share information with trusted third-party service providers that assist us in operating our business and delivering our Services. This includes companies that provide services such as website hosting, cloud storage, payment processing, data analytics, email delivery, or marketing support. These service providers are given access to information only as necessary to perform their functions and are contractually obligated to protect your information.
In Corporate Transactions: If PandaMatch is involved in a merger, acquisition, financing, reorganization, or any other corporate transaction (including a sale of assets or in the event of insolvency such as bankruptcy), your information may be disclosed or transferred to third parties as part of that process.
For Legal Purposes: We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to (i) comply with a legal obligation or governmental request; (ii) protect and defend the rights or property of PandaMatch or our Customers; (iii) act under urgent circumstances to protect the personal safety of users of the Services or the public; or (iv) protect against legal liability.
4. Information We Do Not Collect or Use
PandaMatch does not collect or process sensitive personal data, including but not limited to:
Racial or ethnic origin
Religious or political beliefs
Genetic or biometric data
Information about children under the age of 18
Government-issued identification numbers (such as Social Security numbers or other national identifiers)
5. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. These technologies help us:
Recognize your device when you return to our site
Track and understand how you interact with our Website
Personalize your experience and content (and, where applicable, tailor advertisements or marketing messages)
Improve the functionality and security of our Services
You can manage your cookie preferences through your web browser settings. Please note that if you disable or refuse cookies, some features of our Website may become unavailable or may not function properly.
6. Data Security
We take reasonable measures to protect the security of your personal data. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention periods are determined based on the following criteria:
The duration for which we have an ongoing relationship with you (for example, as long as your account is active or as needed to provide you with our Services)
Legal, regulatory, or contractual obligations that require us to retain the data
The necessity to resolve disputes and to enforce our agreements or policies
Once the applicable retention period expires, we will either delete or anonymize your personal data in a secure manner.
8. Your Rights and Choices
You may have certain rights and choices regarding your personal data. These include:
Opting Out of Data Sharing: You may request that we refrain from including your personal information in our data enrichment database or from sharing it as part of our Services. To do so, please contact us with your request.
Access and Deletion: You have the right to request access to the personal data we hold about you, and to ask that we delete this information. We will respond to such requests in accordance with applicable laws.
Opting Out of Marketing Communications: If you prefer not to receive marketing or promotional communications from us, you can opt out at any time by clicking the "unsubscribe" link in those emails or by contacting us directly. Please note that even after you opt out of marketing communications, we may still send you non-promotional messages regarding your ongoing use of our Services (such as service updates or account notifications, if applicable).
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make any material changes, we will post the updated Privacy Policy on our Website and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after any modifications to this Privacy Policy will signify your acceptance of the updated policy.
10. Contact Us
If you have any questions or comments about this Privacy Policy or our data practices, please contact us by email at support@pandamatch.io. You may also reach us by postal mail at:
PandaMatch – Legal Department
8 The Green, STE R
Dover, DE 19901, USA